If you are very busy consider outsourcing your administration to me.
I will raise your invoices, speak to your customers, organise your electronic records. Anything you need to ensure the process between accepting an order and collecting payment is fine-tuned and organised.
If you require holiday cover, full time or part time help and wish to avoid expensive agencies I can offer a solution.
Or I can provide expertise towards special projects such as aged debt clearance.
Often a dispute is not order related, but rather a result of confusion with statements, invoicing or previous payments being misallocated. I have a bookkeeping qualification with AAT and specialise in resolving disputes so your customers are happy to pay and keen to order again.
I will untangle everything and bring clarity to both sides so your customer is happy to pay you.
COLLECTION LETTERS AND FINAL WARNINGS
If all else has failed and the only option left is further action (either enforcement agents or the court system) there is a necessary process to go through first:
I know this process thoroughly and can advise you every step of the way. The objective is to ensure the debt is paid in full, with all fees covered by the customer.
FORECASTING, ANALYSIS AND REPORTING
With plenty of experience of management reports and KPIs, I will analyse your Sales Ledger to create any type of report you need. You will be able to easily visualise what is owed and to whom, broken down into charts, list or written reports.
I can also forecast payments, and structure the collection process to ensure they are collected on time and in full.
I can thoroughly credit check your new customers to ensure they are in good enough shape to be given payment terms. Or advise the best credit checking company to do this on your behalf.
PROCEDURE GUIDES AND POLICIES
I can create your procedure guides and policies to ensure best practice is maintained going forward.
They will be accessible, free from jargon and easy to follow.
Full assistance with your Accounts Payable department is also available.
I can create reports and KPIs, procedure guides and policies, provide forecasting and analysis, process your incoming invoices, organise payment runs, deal with disputes and carry out supplier account reconciliations.